Messaging

It's not possible to send and receive MMS

If you can't send and receive MMS, there may be several causes of the problem.
We found 5 possible solutions to your problem.

Slide two fingers downwards starting from the top of the screen.
Step 1 of 3

Slide two fingers downwards starting from the top of the screen.

Press the mobile data icon to turn the function on or off.
Step 2 of 3

Press the mobile data icon to turn the function on or off.

Press the Home key to return to the home screen.
Step 3 of 3

Press the Home key to return to the home screen.

Specifications

Dimensions and weight

Dimensions 147.7 x 68.7 x 8.5 mm
Weight 163 g

SIM

SIM type Nano SIM

Memory

Storage 64 GB
Memory card slot Up to 400 GB

Screen and keys

Touchscreen Yes
Screen size 5.8 inches
Resolution 1440 x 2960 pixels
Colour screen 16 million colours
Physical keypad No

Network

2G network Yes
3G network Yes
4G network Yes

Connectivity

Bluetooth Yes
Wi-Fi Yes
NFC Yes
USB data cable Included
GPS Yes

Picture, video and sound

Camera 12 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No

Operating system

Operating system Android 8.0 (Oreo)

Communication

Voice calls Yes
Video calls No
SMS Yes
MMS Yes
Email POP3/IMAP/Exchange
Internet Yes

Tethering

USB Yes
Wi-Fi hotspot Yes