If you can't start your phone, after having turned it on, there may be several causes of the problem.
We found 6 possible solutions to your problem.
You can check if your SIM is faulty by inserting it in another phone.
If your SIM does not work in another phone, please contact customer services to have a new SIM sent to you.
Dimensions and weight |
|
|---|---|
| Dimensions | 147.7 x 68.7 x 8.5 mm |
| Weight | 163 g |
SIM |
|
|---|---|
| SIM type | Nano SIM |
Memory |
|
|---|---|
| Storage | 64 GB |
| Memory card slot | Up to 400 GB |
Screen and keys |
|
|---|---|
| Touchscreen | Yes |
| Screen size | 5.8 inches |
| Resolution | 1440 x 2960 pixels |
| Colour screen | 16 million colours |
| Physical keypad | No |
Network |
|
|---|---|
| 2G network | Yes |
| 3G network | Yes |
| 4G network | Yes |
Connectivity |
|
|---|---|
| Bluetooth | Yes |
| Wi-Fi | Yes |
| NFC | Yes |
| USB data cable | Included |
| GPS | Yes |
Picture, video and sound |
|
|---|---|
| Camera | 12 MP |
| Video recorder | Yes |
| Flash | Yes |
| Music player | Yes |
| FM radio | No |
Operating system |
|
|---|---|
| Operating system | Android 8.0 (Oreo) |
Communication |
|
|---|---|
| Voice calls | Yes |
| Video calls | No |
| SMS | Yes |
| MMS | Yes |
| POP3/IMAP/Exchange | |
| Internet | Yes |
Tethering |
|
|---|---|
| USB | Yes |
| Wi-Fi hotspot | Yes |
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