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Device guides
Samsung Galaxy S7

Samsung Galaxy S7

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Popular guides

Turning call barring on or off Setting up your phone for MMS Setting up your phone for internet Selecting network Turning your own caller identification on or off

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Getting started
Basic use
Calls and contacts
Back to Calls and contacts

It's not possible to make voice calls

If you have problems making voice calls, there may be several causes of the problem.
We found 12 possible solutions to your problem.

Not adequate network coverage
There's a temporary network problem
There's an error at the receiving end
The selected network is out of range
The selected network mode isn't available
Roaming isn't activated in your price plan
There's no credit on your prepaid phone card

If there's no credit on your prepaid phone card, you can't make calls until you've topped it up.

Top up your prepaid phone card on our website or in the Woolworths Mobile App.

Did this solve your problem? Yes No
Your number has been suspended
Flight mode is turned on
Barring of outgoing calls is turned on
Your phone is overloaded for unknown reasons
Your SIM is faulty
Messaging
Apps and media
Connectivity

Specifications

Dimensions and weight

Dimensions 142.4 x 69.6 x 7.9 mm
Weight 152 g

SIM

SIM type Nano SIM

Memory

Storage 32 GB
Memory card slot Up to 200 GB

Screen and keys

Touchscreen Yes
Screen size 5.1 inches
Resolution 1440 x 2560 pixels
Colour screen 16 million colours
Physical keypad No

Network

2G network Yes
3G network Yes
4G network Yes

Connectivity

Bluetooth Yes
Wi-Fi Yes
NFC Yes
USB data cable Included
GPS Yes

Picture, video and sound

Camera 12 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No

Operating system

Operating system Android 7.0 (Nougat)

Communication

Voice calls Yes
Video calls No
SMS Yes
MMS Yes
Email POP3/IMAP/Exchange
Internet Yes

Tethering

USB Yes
Wi-Fi hotspot Yes