If you can't send and receive email, there may be several causes of the problem.
We found 4 possible solutions to your problem.
It's important to find out if you can use your phone's internet connection. If you can't use your phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive email.
Dimensions and weight |
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Dimensions | 149.9 x 70.4 x 7.8 mm |
Weight | 156 g |
SIM |
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SIM type | Nano SIM |
Memory |
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Storage | 128 GB/512 GB |
Memory card slot | Up to 512 GB |
Screen and keys |
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Touchscreen | Yes |
Screen size | 6.1 inches |
Resolution | 1440 x 3040 pixels |
Colour screen | 16 million colours |
Physical keypad | No |
Network |
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2G network | Yes |
3G network | Yes |
4G network | Yes |
Connectivity |
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Bluetooth | Yes |
Wi-Fi | Yes |
NFC | Yes |
USB data cable | Included |
GPS | Yes |
Picture, video and sound |
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Camera | Triple 12 MP, f/1.5-2.4, 26 mm (wide) + 12 MP, f/2.4, 52 mm (telephoto) + 16 MP, f/2.2, 12 mm (ultra wide) |
Video recorder | Yes |
Flash | Yes |
Music player | Yes |
FM radio | No |
Operating system |
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Operating system | Android 9.0 (Pie) |
Communication |
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Voice calls | Yes |
Video calls | No |
SMS | Yes |
MMS | Yes |
POP3/IMAP/Exchange | |
Internet | Yes |
Tethering |
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USB | Yes |
Wi-Fi hotspot | Yes |