If you have problems making voice calls, there may be several causes of the problem.
We found 12 possible solutions to your problem.
If there's no credit on your prepaid phone card, you can't make calls until you've topped it up.
Top up your prepaid phone card on our website or in the Woolworths Mobile App.
Dimensions and weight |
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Dimensions | 149.9 x 70.4 x 7.8 mm |
Weight | 156 g |
SIM |
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SIM type | Nano SIM |
Memory |
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Storage | 128 GB/512 GB |
Memory card slot | Up to 512 GB |
Screen and keys |
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Touchscreen | Yes |
Screen size | 6.1 inches |
Resolution | 1440 x 3040 pixels |
Colour screen | 16 million colours |
Physical keypad | No |
Network |
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2G network | Yes |
3G network | Yes |
4G network | Yes |
Connectivity |
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Bluetooth | Yes |
Wi-Fi | Yes |
NFC | Yes |
USB data cable | Included |
GPS | Yes |
Picture, video and sound |
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Camera | Triple 12 MP, f/1.5-2.4, 26 mm (wide) + 12 MP, f/2.4, 52 mm (telephoto) + 16 MP, f/2.2, 12 mm (ultra wide) |
Video recorder | Yes |
Flash | Yes |
Music player | Yes |
FM radio | No |
Operating system |
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Operating system | Android 9.0 (Pie) |
Communication |
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Voice calls | Yes |
Video calls | No |
SMS | Yes |
MMS | Yes |
POP3/IMAP/Exchange | |
Internet | Yes |
Tethering |
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USB | Yes |
Wi-Fi hotspot | Yes |