If you can't start your phone, after having turned it on, there may be several causes of the problem.
We found 6 possible solutions to your problem.
If your SIM has been permanently blocked, you'll need a new SIM.
Contact customer services to have a new SIM sent to you.
Dimensions and weight |
|
|---|---|
| Dimensions | 142.8 x 69.5 x 8.1 mm |
| Weight | 143 g |
SIM |
|
|---|---|
| SIM type | Nano SIM |
Memory |
|
|---|---|
| Storage | 16 GB |
| Memory card slot | Up to 256 GB |
Screen and keys |
|
|---|---|
| Touchscreen | Yes |
| Screen size | 5 inches |
| Resolution | 720 x 1280 pixels |
| Colour screen | 16 million colours |
| Physical keypad | No |
Network |
|
|---|---|
| 2G network | Yes |
| 3G network | Yes |
| 4G network | Yes |
Connectivity |
|
|---|---|
| Bluetooth | Yes |
| Wi-Fi | Yes |
| NFC | No |
| USB data cable | Included |
| GPS | Yes |
Picture, video and sound |
|
|---|---|
| Camera | 13 MP |
| Video recorder | Yes |
| Flash | Yes |
| Music player | Yes |
| FM radio | Yes |
Operating system |
|
|---|---|
| Operating system | Android 6.0.1 (Marshmallow) |
Communication |
|
|---|---|
| Voice calls | Yes |
| Video calls | Yes |
| SMS | Yes |
| MMS | No |
| POP3/IMAP/Exchange | |
| Internet | Yes |
Tethering |
|
|---|---|
| USB | Yes |
| Wi-Fi hotspot | Yes |
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