If you have problems making voice calls, there may be several causes of the problem.
We found 12 possible solutions to your problem.
If your number has been suspended, you'll be notified when you try to make a call.
Call our Customer Care Team on 1300 10 1234 to have your number reactivated.
Dimensions and weight |
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Dimensions | 142.8 x 69.5 x 8.1 mm |
Weight | 143 g |
SIM |
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SIM type | Nano SIM |
Memory |
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Storage | 16 GB |
Memory card slot | Up to 256 GB |
Screen and keys |
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Touchscreen | Yes |
Screen size | 5 inches |
Resolution | 720 x 1280 pixels |
Colour screen | 16 million colours |
Physical keypad | No |
Network |
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2G network | Yes |
3G network | Yes |
4G network | Yes |
Connectivity |
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Bluetooth | Yes |
Wi-Fi | Yes |
NFC | No |
USB data cable | Included |
GPS | Yes |
Picture, video and sound |
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Camera | 13 MP |
Video recorder | Yes |
Flash | Yes |
Music player | Yes |
FM radio | Yes |
Operating system |
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Operating system | Android 6.0.1 (Marshmallow) |
Communication |
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Voice calls | Yes |
Video calls | Yes |
SMS | Yes |
MMS | No |
POP3/IMAP/Exchange | |
Internet | Yes |
Tethering |
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USB | Yes |
Wi-Fi hotspot | Yes |