If you can't start your phone, after having turned it on, there may be several causes of the problem.
We found 6 possible solutions to your problem.
It's important to find out if you can turn on your phone. If you can't turn on your phone, you need to solve this problem first. When the problem is solved, you will most likely also be able to start your phone.
Dimensions and weight |
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Dimensions | 155.1 x 75.5 x 7.1 mm |
Weight | 153 g |
SIM |
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SIM type | Dual Nano SIM |
Memory |
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Storage | 64 GB |
Memory card slot | Up to 256 GB |
Screen and keys |
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Touchscreen | Yes |
Screen size | 6.01 inches |
Resolution | 1080 x 2160 pixels |
Colour screen | 16 million colours |
Physical keypad | No |
Network |
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2G network | Yes |
3G network | Yes |
4G network | Yes |
Connectivity |
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Bluetooth | Yes |
Wi-Fi | Yes |
NFC | No |
USB data cable | Included |
GPS | Yes |
Picture, video and sound |
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Camera | Dual 16 MP + 20 MP |
Video recorder | Yes |
Flash | Yes |
Music player | Yes |
FM radio | No |
Operating system |
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Operating system | Android 7.1 (Nougat) |
Communication |
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Voice calls | Yes |
Video calls | No |
SMS | Yes |
MMS | Yes |
POP3/IMAP/Exchange | |
Internet | Yes |
Tethering |
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USB | Yes |
Wi-Fi hotspot | Yes |