If you have problems making voice calls, there may be several causes of the problem.
We found 10 possible solutions to your problem.
If your number has been suspended, you'll be notified when you try to make a call.
Call our Customer Care Team on 1300 10 1234 to have your number reactivated.
Dimensions and weight |
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Dimensions | 138.3 x 67.1 x 7.1 mm |
Weight | 138 g |
SIM |
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SIM type | Nano SIM |
Memory |
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Storage | 32/128/256 GB |
Screen and keys |
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Screen type | Retina display |
Display size | 4.7 inches |
Resolution | 750 x 1334 pixels |
Colour display | 16 million colours |
Touch ID | Yes |
Network |
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2G network | Yes |
3G network | Yes |
4G network | Yes |
Connectivity |
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Bluetooth | Yes |
Wi-Fi | Yes |
NFC | Yes |
USB data cable | Included |
GPS | Yes |
Picture, video and sound |
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Camera | 12 MP |
Video recorder | Yes |
Flash | Yes |
Music player | Yes |
FM radio | No |
Siri | Yes |
Operating system |
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Operating system | iOS 11 |
Communication |
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Voice calls | Yes |
Video call (FaceTime) | Yes |
iMessages | Yes |
Text messaging | Yes |
Picture messaging | Yes |
Email messaging | POP3/IMAP/Exchange |
Synchronisation and file sharing |
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iCloud | Yes |
AirDrop | Yes |
Tethering |
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USB | Yes |
Personal hotspot | Yes |