Calls and contacts

It's not possible to make voice calls

If you have problems making voice calls, there may be several causes of the problem.
We found 10 possible solutions to your problem.

Press Settings.
Step 1 of 5

Press Settings.

Press Carrier.
Step 2 of 5

Press Carrier.

Press the indicator next to
Step 3 of 5

Press the indicator next to "Automatic" to turn automatic network selection on or off.

If you turn off the function, press the required network.
Step 4 of 5

If you turn off the function, press the required network.

Press the Home key to return to the home screen.
Step 5 of 5

Press the Home key to return to the home screen.

Specifications

Dimensions and weight

Dimensions 138.3 x 67.1 x 7.1 mm
Weight 138 g

SIM

SIM type Nano SIM

Memory

Storage 32/128/256 GB

Screen and keys

Screen type Retina display
Display size 4.7 inches
Resolution 750 x 1334 pixels
Colour display 16 million colours
Touch ID Yes

Network

2G network Yes
3G network Yes
4G network Yes

Connectivity

Bluetooth Yes
Wi-Fi Yes
NFC Yes
USB data cable Included
GPS Yes

Picture, video and sound

Camera 12 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Siri Yes

Operating system

Operating system iOS 11

Communication

Voice calls Yes
Video call (FaceTime) Yes
iMessages Yes
Text messaging Yes
Picture messaging Yes
Email messaging POP3/IMAP/Exchange

Synchronisation and file sharing

iCloud Yes
AirDrop Yes

Tethering

USB Yes
Personal hotspot Yes