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Device guides
Apple iPhone 7

Apple iPhone 7

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Inserting SIM Activating Apple ID on your phone Diverting calls to voicemail Writing and sending an iMessage Setting up your phone for internet

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Getting started
Basic use
Calls and contacts
Back to Calls and contacts

It's not possible to make voice calls

If you have problems making voice calls, there may be several causes of the problem.
We found 10 possible solutions to your problem.

Not adequate network coverage
There's a temporary network problem
There's an error at the receiving end
The selected network is out of range
There's no credit on your prepaid phone card
Your number has been suspended
Flight mode is turned on
Your phone is overloaded for unknown reasons
Your SIM is faulty

You can check if your SIM is faulty by inserting it in another phone.

If your SIM does not work in another phone, please contact customer services to have a new SIM sent to you.

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Roaming isn't activated in your price plan
Messaging
Apps and media
Connectivity

Specifications

Dimensions and weight

Dimensions 138.3 x 67.1 x 7.1 mm
Weight 138 g

SIM

SIM type Nano SIM

Memory

Storage 32/128/256 GB

Screen and keys

Screen type Retina display
Display size 4.7 inches
Resolution 750 x 1334 pixels
Colour display 16 million colours
Touch ID Yes

Network

2G network Yes
3G network Yes
4G network Yes

Connectivity

Bluetooth Yes
Wi-Fi Yes
NFC Yes
USB data cable Included
GPS Yes

Picture, video and sound

Camera 12 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Siri Yes

Operating system

Operating system iOS 11

Communication

Voice calls Yes
Video call (FaceTime) Yes
iMessages Yes
Text messaging Yes
Picture messaging Yes
Email messaging POP3/IMAP/Exchange

Synchronisation and file sharing

iCloud Yes
AirDrop Yes

Tethering

USB Yes
Personal hotspot Yes