If you have problems making voice calls, there may be several causes of the problem.
We found 10 possible solutions to your problem.
You can check if your SIM is faulty by inserting it in another phone.
If your SIM does not work in another phone, please contact customer services to have a new SIM sent to you.
Dimensions and weight |
|
|---|---|
| Dimensions | 138.3 x 67.1 x 7.1 mm |
| Weight | 138 g |
SIM |
|
|---|---|
| SIM type | Nano SIM |
Memory |
|
|---|---|
| Storage | 32/128/256 GB |
Screen and keys |
|
|---|---|
| Screen type | Retina display |
| Display size | 4.7 inches |
| Resolution | 750 x 1334 pixels |
| Colour display | 16 million colours |
| Touch ID | Yes |
Network |
|
|---|---|
| 2G network | Yes |
| 3G network | Yes |
| 4G network | Yes |
Connectivity |
|
|---|---|
| Bluetooth | Yes |
| Wi-Fi | Yes |
| NFC | Yes |
| USB data cable | Included |
| GPS | Yes |
Picture, video and sound |
|
|---|---|
| Camera | 12 MP |
| Video recorder | Yes |
| Flash | Yes |
| Music player | Yes |
| FM radio | No |
| Siri | Yes |
Operating system |
|
|---|---|
| Operating system | iOS 11 |
Communication |
|
|---|---|
| Voice calls | Yes |
| Video call (FaceTime) | Yes |
| iMessages | Yes |
| Text messaging | Yes |
| Picture messaging | Yes |
| Email messaging | POP3/IMAP/Exchange |
Synchronisation and file sharing |
|
|---|---|
| iCloud | Yes |
| AirDrop | Yes |
Tethering |
|
|---|---|
| USB | Yes |
| Personal hotspot | Yes |
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