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Device guides
Apple iPhone 6s

Apple iPhone 6s

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Getting started
Basic use
Calls and contacts
Messaging
Apps and media
Connectivity
Back to Connectivity

It's not possible to use my phone as a personal hotspot

If you can't use your phone as a personal hotspot, there may be several causes of the problem.
We found 2 possible solutions to your problem.

Can you use your phone's internet connection?

It's important to find out if you can use your phone's internet connection. If you can't use your phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your phone as a personal hotspot.

No
Personal hotspot isn't used correctly
The password used on the other device is incorrect

Specifications

Dimensions and weight

Dimensions 138.3 x 67.1 x 7.1 mm
Weight 143 g

SIM

SIM type Nano SIM

Memory

Storage 16 GB/64 GB/128 GB

Screen and keys

Screen type Retina HD display with 3D Touch
Display size 4.7 inches
Resolution 750 x 1334 pixels
Colour display 16 million colours
Touch ID Yes

Network

2G network Yes
3G network Yes
4G network Yes

Connectivity

Bluetooth Yes
Wi-Fi Yes
NFC No
USB data cable Included
GPS Yes

Picture, video and sound

Camera 12 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Siri Yes

Operating system

Operating system iOS 11

Communication

Voice calls Yes
Video call (FaceTime) Yes
iMessages Yes
Text messaging Yes
Picture messaging Yes
Email messaging POP3/IMAP/Exchange

Synchronisation and file sharing

iCloud Yes
AirDrop Yes

Tethering

USB Yes
Personal hotspot Yes