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Device guides
Apple iPhone 6s

Apple iPhone 6s

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Diverting calls to voicemail Setting up your phone for POP3 email Inserting SIM Selecting network Cancelling all diverts

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Getting started
Basic use
Back to Basic use

Restoring factory default settings

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

Press Settings.
Step 1 of 10

Press Settings.

Press General.
Step 2 of 10

Press General.

Press Reset.
Step 3 of 10

Press Reset.

Press Reset All Settings.
Step 4 of 10

If you choose to restore settings only, all phone settings are restored but contacts, audio files, video clips and appointments will not be deleted.

Press Reset All Settings.

Press Reset All Settings.
Step 5 of 10

If you choose to restore settings only, all phone settings are restored but contacts, audio files, video clips and appointments will not be deleted.

Press Reset All Settings.

Press Reset All Settings. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Step 6 of 10

If you choose to restore settings only, all phone settings are restored but contacts, audio files, video clips and appointments will not be deleted.

Press Reset All Settings. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.

Press Erase All Content and Settings.
Step 7 of 10

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.

Press Erase All Content and Settings.

Press the required setting.
Step 8 of 10

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.

Press the required setting.

Press Erase iPhone.
Step 9 of 10

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.

Press Erase iPhone.

Press Erase iPhone. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Step 10 of 10

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.

Press Erase iPhone. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.

Calls and contacts
Messaging
Apps and media
Connectivity

Specifications

Dimensions and weight

Dimensions 138.3 x 67.1 x 7.1 mm
Weight 143 g

SIM

SIM type Nano SIM

Memory

Storage 16 GB/64 GB/128 GB

Screen and keys

Screen type Retina HD display with 3D Touch
Display size 4.7 inches
Resolution 750 x 1334 pixels
Colour display 16 million colours
Touch ID Yes

Network

2G network Yes
3G network Yes
4G network Yes

Connectivity

Bluetooth Yes
Wi-Fi Yes
NFC No
USB data cable Included
GPS Yes

Picture, video and sound

Camera 12 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Siri Yes

Operating system

Operating system iOS 11

Communication

Voice calls Yes
Video call (FaceTime) Yes
iMessages Yes
Text messaging Yes
Picture messaging Yes
Email messaging POP3/IMAP/Exchange

Synchronisation and file sharing

iCloud Yes
AirDrop Yes

Tethering

USB Yes
Personal hotspot Yes